Most products ship via FEDEX, USPS, UPS or TRUCK FREIGHT within 2 days of your order unless we are out of stock or it is a custom part, if we are temporarily out of stock we will advise you as to when the item will be in stock.
Standard Ground delivery time is usually 3-5 days. Some small items may be shipped via U.S. Postal Service Priority Mail, delivery time is usually 2-3 days. Please note: We ship internationally via the best available means. Simply email us and we will quote on shipping. If you are outside the USA consider contacting a freight forwarder that specializes in shipping to your country.
We use Paypal for payment on the site at the current time, we take credit cards over the phone, we also accept checks, moneyorders or cash. If you use Paypal we may have to ship your order to your confirmed address to protect you and us.
If you are returning merchandise within 14 days from the date of receipt, and the item has not been installed, modified and is complete, you may return all or part of the order to receive a refund for the original purchase price of the product less restocking fee of 15%. Original shipping, return shipping and handling costs are non-refundable.
Should you cancel your order before shipment we will assess a 30% re-stock fee at our discretion. If your order has shipped you will be responsible for shipping both ways and a 30% re-stock fee.
If you are returning merchandise after 15 days, a 15-30% re-stock fee will apply and store credit will be issued for the balance. No returns will be accepted on merchandise after 30 days. Call 479-246-9400 for return authorization. If you return a product without the return authorization your refund will be jeopardized. If you have no proof of delivery of the return then there will be no refund. All returns require your original invoice and the product that is being returned or exchanged.
Products that have been installed, modified or have missing parts cannot be returned to us. Any return received not meeting these terms and guidelines will be refused credit and sent back to the customer at their expense.
ALL RETURNS WILL BE ASSESSED A RESTOCKING FEE.
Since we offer Free Shipping on some orders we assess a restocking fee to cover the original shipping and handling/processing. Any shipment being returned that was charged shipping because of the size of the product or because it was shipped outside of our Free Shipping zone, lower 48 states, will be refunded less the restocking fee on the product cost itself 15%, the shipping charges that were charged at the time of purchase will not be refunded.
Any items that are refused at delivery will be subject to the 30% Restocking Fees along with the return shipping.
Damage claims will only be accepted on uninstalled items. Once the item has been installed we will no longer assist with the damages.
THE FOLLOWING ITEMS CANNOT BE RETURNED:
By submitting an online or phone order, you are indicating that you have read and accepted the terms of our return policy.
We reserve the right to amend our Return Policy at anytime without notice.
We strive to offer you products made in America, we don't like that off-shore junk, it is bad for our economy as a nation.
We keep each item at the lowest price possible. The current price is typically available online, you may want to contact us about demo or return items as we usually offer them at a reduced price.